Your Privacy

Information We Collect

When you apply for prequalification, book a rental, or contact us, we may collect:

• Full name, email address, and phone number
• Date of birth and residential address
• Driver's license information and uploaded documents
• Rideshare or delivery platform status you choose to share
• Rental, payment, and booking history
• Electronic signatures and message consents you provide

How We Use Your Information

• To verify your identity and evaluate rental eligibility
• To operate, manage, and service your rental
• To send transactional messages about your application or rental
• To send marketing messages, only if you opt in
• To meet legal, insurance, and record-keeping obligations

We do not sell your personal information.

Sharing Your Information

We share your information only as needed to operate our business: with insurance carriers and verification providers involved in your rental, with payment processors for transactions you authorize, and when required by law or legal process.

SMS Text Messaging Terms

• Text messages are sent only with your consent; marketing messages are optional and consent is not required to rent.
• Message frequency varies. Message and data rates may apply.
• Reply HELP for help or STOP to opt out at any time.
• Transactional messages (rental, payment, and appointment notices) may be sent while you have an active application or rental.

Cookies

This website uses essential cookies and similar technologies to keep the site working, keep you signed in, and understand basic usage. We do not use advertising cookies on this site.

Retention, Choices & Your Rights

We keep your information only as long as needed for the purposes above and to meet legal and insurance record-keeping requirements.

You may request access to, correction of, or deletion of your personal information, and you may withdraw marketing consent at any time by contacting us.

Accessibility

City Miles Rental is committed to making this website usable by everyone. If you encounter an accessibility barrier, contact us and we will help you complete your application or rental another way.

Contact Us About Privacy

Email info@citymilesrental.com or call +1 (943) 245-1490. See also our Website Terms.